424 Responsible Gaming — With You Every Step Toward Healthier Entertainment
Entertainment on 424 should be enjoyable — and it's best kept that way. We want every user to game or bet responsibly and with a clear head.
Our Commitment to Responsible Gaming
424 is more than a betting platform — we care about the mental and financial well-being of our users. Our responsible gaming policy is built on the belief that entertainment should never become a burden.
We believe gaming or betting should be just one form of entertainment — not the focus of your life. 424 always encourages users to know their limits and enjoy themselves within those limits.
We offer tools that help users review their gaming habits and take control when needed. Never hesitate to reach out for support.
Recognize Signs of Risky Behavior
If you notice any of the following signs, your gaming habits may be getting out of control:
Betting more to recover losses, or playing with borrowed money or savings — these are warning signs.
Spending more time gaming than planned, or neglecting important responsibilities because of it.
Anger or frustration after a loss, the urge to bet more after a win, hiding your activity from family or friends.
Spending less time with family and loved ones — or being dishonest with them — because of gaming.
Neglecting work, studies, or daily responsibilities in favor of gaming.
Repeatedly trying but failing to reduce or stop gaming.
Both time and budget limits matter
Budget tips
Decide how much BDT you're willing to spend before you start. Set that amount aside — separate from household and personal expenses. Keep in mind, losing is a normal part of betting. Think of it as the cost of entertainment, not an investment.
- Set a fixed limit for each week or month.
- Once you hit that limit, stop playing and wait until the next day.
- Don't chase your losses by betting more to try to win back what you've lost.
Time management tips
Set a time limit before each session. Use your phone's timer or alarm. Never cut into sleep, meals, family time, or time with friends just to keep playing.
Make use of self-control tools
424 offers a range of tools to help users stay in control of their gaming. All of these features are entirely your choice to use.
You can set daily, weekly, or monthly deposit limits at any time. Limits take effect immediately once set. Increasing a limit is subject to a waiting period.
Your account can be temporarily suspended for a set period — anywhere from 24 hours to several weeks. You won't be able to log in during that time.
If you want to step away from gaming for an extended period, you can suspend your account for as long as you need. Submit your request by emailing [email protected].
Minor Protection
424 strictly prohibits use by anyone under 18. Age is verified during registration, and identity documents may be requested if needed.
A note to parents and guardians:
- Keep your login credentials out of your child's reach.
- Don't leave your account logged in on a shared or unattended device.
- Use parental control software to monitor and manage your child's internet activity.
- Make your child aware of the risks associated with online gaming.
If you suspect a minor is using an account, report it to [email protected] immediately.
Maintain balance in your life
Gaming or betting should be just a small part of your life. For a healthy balance, keep in mind:
- Spending quality time with family and friends is what matters most.
- Stay active with hobbies, sports, or social activities.
- If gaming is affecting your sleep, eating, or work, please seek help.
- If financial pressure is building up, reach out to a professional counsellor.
- Remember — betting is entertainment, not a solution to problems.
Always put your mental wellbeing first. 424 wants you to stay healthy and happy.
Don't hesitate to seek professional support
Gaming addiction is a recognised mental health condition — not a sign of weak willpower. It is treatable. If you or someone you know may be struggling, don't hesitate to reach out for help.
Here's what you can do:
- Talk to a trusted family member or friend.
- Consult a mental health professional or counsellor.
- Contact the psychiatry department at your local hospital.
- Contact 424 Support to activate self-control features.
Remember, asking for help takes courage. 424 is always here for you — but your wellbeing comes before everything else.
Need help or information?
Contact our support team to use self-control features or for any questions.