424 Privacy Policy — Our Commitment to Protecting Your Data
This page clearly explains how 424 collects, uses, and protects your personal information — written in plain language for users in Bangladesh.
Last Updated: 2024
What Data Is Collected
The following types of information may be collected while using the 424 platform:
Account Information
Your name, mobile number, email address, and date of birth provided at registration are collected. National ID or passport details may also be stored as part of the identity verification (KYC) process.
Payment & Transaction Information
During BDT (৳) deposits and withdrawals, mobile banking numbers and transaction IDs are collected. Full bank account numbers or card numbers are never stored.
Device & Browser Information
Your device type, operating system, browser type, IP address, and connection time are recorded automatically. This information is primarily used to enhance security and service quality.
Usage Data & Cookies
Information is collected on which pages you visit, how long you spend on them, and which games or betting sections you access. Cookies are used for this purpose.
Purpose of Data Use
424 uses the data it collects solely for the following purposes:
- Account Management: To create accounts, verify logins, and confirm user identity.
- Payment Processing: To process deposits and withdrawals and maintain transaction records.
- Ensuring Security: To detect and prevent fraud, multiple accounts, and unauthorized access.
- Service Improvement: To improve the platform's design, speed, and overall user experience.
- Customer Support: To assist with troubleshooting and provide the support team with the information they need.
- Promotional Communications: To inform you about offers and bonuses — but only with your consent.
Collected data is never sold to third parties for marketing or advertising purposes.
About Cookies & Tracking
424 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are used to maintain login sessions and ensure security. The site cannot function properly without them.
Performance Cookies
These cookies help us understand which pages are most visited, improving page load speed and the overall user experience.
Most browsers allow you to disable cookies, though doing so may limit certain features on the site.
Data Retention & Security
424 uses industry-standard security measures to protect your data:
- SSL/TLS encryption is applied to all data transmissions.
- Passwords are stored in encrypted form — they cannot be viewed by anyone directly.
- Payment information is stored on separate, secured servers.
- Account access is kept restricted and unauthorized access attempts are actively monitored.
Data is generally retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal or financial obligations.
Sharing Data with Third Parties
424 does not generally share your personal information with third parties. However, limited data may be disclosed in the following circumstances:
- Payment Providers: To verify transactions with mobile banking services such as bKash, Nagad, and Rocket.
- Game Providers: Only the information necessary to run games is shared with third-party game software providers.
- Legal Requirements: In response to valid requests from government or legal authorities.
Your data is never sold or used for marketing purposes without your consent.
User Rights & Policy Updates
Your Data Rights
Every user of 424 has the following rights:
- Right to Access: You may request to know what personal data we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: Upon account closure, you may request that your personal data be deleted, unless retention is required by legal or financial obligations.
- Right to Opt Out of Promotional Messages: You may opt out of marketing communications at any time.
To exercise any of these rights, email us at [email protected].
Policy Updates
424 may update this Privacy Policy at any time. Any changes will be published on the website along with the updated date. For significant changes, users will be notified via their registered email or through the site. Continued use of the site after changes are posted constitutes acceptance of the revised policy.
Questions About Privacy?
For any questions or requests regarding your data, please contact our support team or visit our Help Center.